Shipping & Returns

Dry Goods Livestock
  • Orders are despatched by Royal Mail or Courier service depending upon the size and weight of the order at our discretion unless otherwise requested
  • We aim to despatch all orders received before 12:00 AM that same day
  • We update our website regularly and try to keep product stock levels as accurate as possible to ensure that your order is fulfilled without delay
  • All delivery options and costs are calculated with your order during the checkout process
  • You will have the option to enter an alternative delivery address and comments during the checkout process
  • The status of your order can be checked via your account on our website and through emails that we send informing of receipt and despatch
  • Orders are only despatched when we are notified of cleared payment
  • Livestock purchases can only be made by contacting sales ether by email or telephone
  • We only despatch fish from Monday to Thursday to arrive by courier before 12:00 AM the next day
  • Saturday deliveries are available but cost an additional 20.00
  • Delivery charges are 20.00 per box including heat pack
  • We contact you the evening of despatch to inform you that your order has been collected by the courier
  • Live Arrival is guaranteed as set out in our standard terms and conditions
  • We must be notified of any discrepancies as soon as possible and no later than 24 hours from despatch
Dry Goods within the EEC Livestock within the EEC
  • Orders are despatched by Royal Mail surface post and can take up to 5 weeks to arrive
  • Please call or email use if you require Airmail or additional insurance cover
  • Shipping costs are calculated at the checkout process, please make sure that you have entered your correct country details
  • Duties and Value Added Taxes are the customers responsibility
  • Please call or email us with your details
  • We are able to distribute our fish within the EEC at retail or wholesale prices
  • We can arrange for your shipment to be sent to an Airport of your choice
  • You normally do not need an agent to clear the shipment
  • Duties and Value Added Taxes are the customers responsibility
Dry Goods Worldwide Livestock Worldwide
  • Please call or email us with your requirements
  • Orders are despatched by Royal Mail or FedEx
  • Minimum order value 100.00
  • Duties and Value Added Taxes are the customers responsibility
  • Minimum order value 250.00
  • There is a 25 non-refundable handling & processing fee for every international order
  • Duties and Value Added Taxes are the customers responsibility
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